Crews Bank & Trust understands these are anxious times and we are sensitive to the needs and circumstances our customers. Together, we will work through the challenges created by the COVID-19 pandemic and continue to provide essential banking services. We have a responsibility to our customers, communities and employees.
Criminals often take advantage of uncertain times, leading to an increase in fraudulent activity. Please know we are monitoring your accounts for fraud, but remember that we will never call you to ask that you provide or verify your full account number, username or password, or full social security number. If you are ever in doubt as to whether a call is legitimate, simply hang up and call us back directly at 888-406-2220. For more information about what fraudsters have been up to lately, read our blog COVID-19 Brings Out the Scammers.
We understand that this is a very challenging time for individuals, families, businesses, and communities. We have many online resources to help make banking easier. Whether you want to figure out a payment via one of our financial calculators, are looking for resources to teach your kids about money, want to explore and understand online banking, or just find an answer from a list of frequently asked questions, we’ve got you covered.
March 19, 2020
To our valued customers and friends:
In these unique times, as we are all being impacted by the global crisis of COVID-19, our focus remains steadfast on the health and safety of our customers, our communities, and our family of employees. We are dedicated to serving you, and we will continue to be here as your trusted advisor.
Based on guidance from the Center for Disease Control (CDC), we have begun to make temporary adjustments to the way we are conducting business:
Our team of Lenders, Retail Banking Officers, Personal Bankers and Trust Officers will be available by appointment should you have loan or more advanced banking concerns that may be better suited for an in-person discussion. This includes access to your safe deposit box. Please reach out to make an appointment that fits your needs.
Our Customer Service Team is available to assist you by phone: