Emergency Response

We want you to know that we're here for you.

Your safety and access to essential services are our top priority. Many of our banking services are available online so you can manage your accounts with ease from the safety of your home. Please take precautions to safeguard your finances and personal information.

Below is a list of the most frequently used features you can access through our website or mobile app:

Open an Account: You can open and fund your personal account in minutes. Simply go to the "Products" section, and select the account that fits your needs. Click "Open Now," and begin your application process.
Check Deposit: Easily deposit checks from home by downloading our Crews Mobile App or logging in through your desktop to enroll in Mobile Check Deposit.
Transfer of Funds: Move money between your accounts effortlessly by using our Crews Mobile App or logging in via desktop.
Pay Someone: From your mobile banking account, you can send money using Zelle (not available for business accounts). See our Zelle webpage or look in the menu on the Crews Mobile App and follow the 3 simple steps to get set up.
Balance & Transaction Inquiry: Check your balance or recent transactions at any time. Use the Crews Mobile App or desktop login to view your accounts or reach out to one of our specialists through "Conversations."
Wires: Need to send a wire? Use the Crews Mobile App or desktop platform and start a conversation with one of our specialists for assistance.
Order a New Debit Card: If you need to replace your debit card, simply login to the app or desktop and connect with a banking specialist for help.

The most up-to-date information on branch operations can be found on our locations page.

If your nearest branch is closed, you can still access cash through any Crews Bank & Trust ATM, or by visiting a Publix Presto! or Allpoint ATM (Walgreens, CVS, Circle K and Winn Dixie locations to name a few.) You have over 55,000 ATMs across the US to choose from. You can find ATMs here.

Please stay safe, and don’t hesitate to reach out if you need assistance. We're here to help!

Beware of Text Messages that Appear to be from Us.

Don't Click Unexpected Links.

Be Cautious with Phone Calls.

Here is what you need to provide to your lender:

Proof of Claim: This can be called many names including - Statement of Loss, Damage Report, or Adjustor Findings. This will help us determine what total repairs are needed.
Invoices for repair: If you have already received quotes or invoices for repairs or mitigation, please bring them to help your lender get a full picture.
Check from the insurance company: Be sure that your check is affiliated with our Bank. If your check from the insurance company has another bank's name on it, please seek assistance from that bank directly.

Insurance claims do not always cover 100% of the necessary repairs and additional funding might be need to fully cover the cost.

Together we can develop a plan to restore some normalcy in your life.

Florida Small Business Emergency Bridge Loan Program

The Florida Small Business Emergency Bridge Loan program provides short-term, zero-interest working capital loans that are intended to “bridge the gap” between the time a disaster impacts a business and when a business has secured longer term recovery funding such as federally or commercially available loans, insurance claims or other resources.

Learn More or Apply for Assistance