Privacy - Crews Bank & Trust

Skip to content

Mobile Banking: Safe, Secure, Simple!
Download our mobile app today. Check out our step-by-step video instructions to get started.

Plan Today. Protect Tomorrow. Attend an Educational Estate-Planning Seminar

Facts	What does Crews Bank & Trust do with your personal information
Why	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and account balances Account transactions and credit history Transaction history and checking account information When you are no longer our customer, we continue to share your information as described in this notice.
How?	All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Crews Bank & Trust chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does Crews Bank & Trust share?	Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes — to offer our products and services to you	Yes	No
For joint marketing with other financial companies	No	We don't share
For our affiliates’ everyday business purposes - information about your transactions and experiences	Yes	No
For our affiliates’ business purposes — information about your credit worthiness	No	We don't share
For our affiliates to market to you	No	We don't share
For nonaffiliates to market to you	No	We don't share

Questions?	Call 888-406-2220 or contact us.

What we do
How does CREWS BANK & TRUST protect my Personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. The bank maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard nonpublic personal information.
How does CREWS BANK & TRUST collect my Personal information?	We collect your personal information, for example, when you Apply for a loan or deposit money Open an account or pay your bills Show your driver's license We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?	Federal law gives you the right to limit only Sharing for affiliates' everyday business purposes - information about your creditworthiness Affiliates from using your information to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include companies with a Crews Bank & Trust name and others, such as Crews Banking Corporation.
Nonaffiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. Crews Bank & Trust does not share with nonaffiliates so they can market to you.
Joint marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Crews Bank & Trust doesn’t jointly market.

Overview	It is the desire and intent of Crews Bank & Trust to maintain compliance with all applicable laws and regulations. The Board of Directors of the Bank supports a strong commitment to all applicable regulations and must stay informed of staff and community responses to regulations to implement required procedures properly. To do this and to require compliance with regulatory requirements, we must have approved and implemented the following policy. The Digital Privacy Policy is specific to users of our digital channels defined as our website, online banking, and mobile banking. Crews Bank & Trust is committed to protecting your privacy and safeguarding your personal information. This Digital Privacy Policy outlines how we collect, use, and protect your data. By accessing our website or using our services, you agree to the terms and practices described in this policy.
1	Information We Collect
1.1	Information You Provide to Us: Any information that you voluntarily provide to us, including your name, contact number, email address and any other relevant details necessary for our services, will be used for the sole purpose for which the information was provided to us. We collect this information when you voluntarily provide it to us while filling out contact forms or interacting with our website and digital services.
1.2	Information We Collect by Automated Means: Like many websites, Crews Bank & Trust’s website uses cookies and similar technologies to enhance your browsing experience and collect statistical information about how you use our website and digital services. We obtain certain information by automated means when you visit this site, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we can optimize functionality and give you the best possible digital experience.
1.3	Information We Collect from Third Parties: This website does not collect any information on you from other sources.

2	How We Use Your Information
2.1	Providing Services: We may use the personal information we collect to deliver our services, respond to inquiries, and fulfill requests made by you.
2.2	Improving User Experience: The data collected through cookies helps us analyze trends, track user engagement, and optimize our website’s functionality, content, and design. Users can choose not to accept the use of these cookies by changing the settings on your local computer's web browser.
2.3	Marketing and Communication: We may occasionally send you promotional emails, newsletters, or updates about our products and services. You can opt‐out from receiving such communications at any time by following the instructions provided in those emails.
2.4	Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority, or if necessary to protect our rights, property, or safety.

3	Sharing Your Information
3.1	Third‐Party Service Providers: We may share your personal information with authorized third‐party service providers who assist us in delivering our services, such as email marketing platforms or analytics tools. These providers are required to adhere to strict confidentiality and data protection standards.
3.2	Business Transactions: In the event of a merger, acquisition, or any other corporate transaction involving Crews Bank & Trust, your personal information may be transferred, subject to standard privacy practices.
3.3	Legal Compliance: We may share your information in response to a legal request, enforce our policies, protect our rights or the rights of others, or investigate fraud or security issues.

4	Data Security
	We have implemented industry‐standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5	Data Retention and Deletion
	Your personal data will be kept only as long as necessary for the purposes set out in this Notice and in accordance with any regulatory compliance requirements. The Bank’s applicable records retention and disposition schedules will apply for deletion.

6	Your Rights and Choices
	You have the right to review, amend, or delete the personal information we hold about you. To exercise these rights or make inquiries regarding your data, please contact us using the information provided in the "Contact Us" section below.

7	Children's Privacy
	Our website is not directed towards individuals below the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have unintentionally collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information.

8	Changes to this Policy
	We reserve the right to modify or update this Digital Privacy Policy at any time. Any changes will be effective when posted on our website. We encourage you to review this policy periodically for any updates.

9	Contact Us
	If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at: 888‐406‐2220