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Protect Yourself

Keep Your Accounts Secure

Avoid identity theft and other forms of fraud when banking online.

Online and Email

Using the Internet has many advantages, but if you’re not using it in a safe manner, it can make you vulnerable to fraud, identity theft and other scams.

Email hacking is one of the most common types of cybercrime. If you suspect your email address has been compromised, check out our blog post on what to do.

Be safe when using the internet with these tips:

  • Keep your computer and mobile device up to date to protect yourself against viruses, malware and other online threats.
  • Install anti-virus software and keep it up to date.
  • Consider installing a firewall to protect your computer from hackers. 
  • Monitor your computer performance for any changes that might indicate malicious software. Contact a computer specialist, if necessary.
  • Use strong passwords. The Federal Trade Commission has some great tips for creating strong passwords and keeping them safe.
  • Don’t use automatic features that save your login information.
  • Be aware of phishing scams. Phishing scams use fraudulent emails and websites to lure you into disclosing confidential account or login information. Don’t click on links, attachments or pop-up screens from sources you are not familiar with. Report any suspicious emails to the business impersonated in the email.
  • Deter hackers from using social media profiles to figure out your passwords and security question answers. Keep personal information personal.
  • Secure your internet connection to protect your home wireless network. To learn more about securing your home network, click here.

Shop safely. Before entering your personal and financial information to make an online transaction, verify that the web address begins with https. Also, confirm that a tiny closed padlock appears on your web browser’s address bar.

Protect Your Identity

Identity theft is one of today's fastest-growing crimes. When someone steals your personal information and identification, they may open credit card accounts, apply for loans and make purchases in your name. Clearing your name can be a nightmare and very lengthy process. 

  • Protect Your Numbers - Do not give out your Social Security number, account numbers or other personal information over the phone unless you initiate the call and know the person or business on the other end. 
  • Shred sensitive papers. 
  • Notify the Bank - Do not give account information to anyone calling to "verify a statement" or "award a prize." Banks have your account information and do not need to ask you for it. Beware of fraudulent websites and emails requesting personal information. Report any suspected fraud to Crews Bank & Trust immediately. 
  • Guard Your Information – Memorize your ATM PIN and keep it confidential. Do not carry your Social Security card, passport, or birth certificate with you.
  • Mailbox Protection - Do not leave your outgoing mail in the mailbox for pickup. 
  • Review Account Statements and Bills Carefully - If your statement or bill is delayed, contact the provider to find out why it is delayed. 
  • Use Online Banking to Protect Yourself - Monitor your financial accounts regularly for suspicious transactions. Sign up to receive text or email alerts for transactions such as online or debit card purchases, etc.
  • Review Credit Reports - Check your credit report regularly to be able to limit the damage caused by identity theft. You are entitled to a free copy of your credit report, at your request, once every 12 months from each of the three nationwide consumer reporting agencies. You can order them here.

Learn more about Identity Theft Resources from the Federal Trade Commission.

The Nationwide Credit Reporting Agencies

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PO Box 740250, Atlanta, GA 30374-0250

866-349-5191

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PO Box 1017, Allen, TX 75013

888-EXPERIAN (888-397-3742

TransUnion-Logo-1

PO Box 6790, Fullerton, CA 92634

800-916-8800